Privacy & Cookies

GDPR – General Data Protection Regulation – comes into effect from 25th May 2018. In order to comply with the new GDPR requirements we need to inform you that when you contact us at Pontypool Glazing Ltd we collect and process the following data:

Data we collect from you:

Personal information you give us – This is the information about you, that you give to us by corresponding with us in person, telephone, email or otherwise. This may include but is not limited to your:

  • Name
  • Address
  • Email Address
  • Contact Number

Before you disclose to us the personal information of another person, you must obtain that person’s consent to do so.

We will only collect the information that we require in order to provide the service, information or products requested by you.

Please let us know if the personal information that we hold about you needs to be corrected by contacting us on 01495 764445 or emailing us at

Use of Data:

The personal information provided by you is used to provide the information, product or services requested by you.

  • To properly respond to your enquires
  • Provide goods
  • Carry out surveys
  • Providing quotations
  • Carrying out the work requested
  • For administrative purposes
  • Legal requirements
  • Legal accountancy records and requirements

Personal information will only be shared with third parties if required by law or where necessary in order to complete the service and for legitimate interests (e.g. debt collection), provide the information or product requested by you and where applicable using your personal information to provide essential documentation with FENSA and QANW for fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations.


We at Pontypool Glazing Ltd are committed to ensuring that your information is secure. In order to prevent unauthorised access we have put in place reasonable physical, electronic and organisational measures to ensure an appropriate level of security of the personal data we hold.

You acknowledge that the transmission of information over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

Retaining your personal data:

The information you provide us will only be kept for as long as we are required to comply with our legal requirements and accountancy requirements and where applicable essential documentation for FENSA and QANW will be retained on files for the lifetime of the guarantees which do not exceed 10 years.

If you require more information on GDPR please go to

Please note that this website has its own privacy policies and that we do not accept any responsibility or liability for these policies.


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